Rate Schedule       Effective 1st January 2008

All Prices Are Excluding GST

CASUAL SERVICE RATES

Technician (without maintenance contract) 

Callout Fee   $55  4  hour response time  50% increase in Labour & Callout charges.
The hourly rate is charged at a flat $100 per hour excluding GST. There is a minimum 1 hour charge with time billed in 5 minute increments or part thereof. The daily rate is charged at $600 per day. A standard day is 7 hours. Extra time over any 7 hour period in one day is charged at $150 per hour.

Engineer – MCSE

Callout Fee   $55  4  hour response time 50% increase in Labour & Callout charges.
The hourly rate is charged at a flat $170 per hour excluding GST. There is a minimum 1 hour charge with time billed in 5 minute increments or part thereof. The daily rate is charged at $900 per day. A standard day is 7 hours. Extra time over any 7 hour period in one day is charged at $250 per hour.

Consulting – Technology

$250 per hour, $600 per half day, $1100 per day.

Consulting – ICT Management

$2500 per day.

CONTRACT SERVICE RATES

Callout Fee  $0    4  hour response time    50% increase in Labour & Callout charges.

Maintenance Contract  

We also provide maintenance programmes that allow flexibility and reliability in the maintenance of your network. Instead of being reactive, this allows scheduled maintenance planning and review of both hardware and software.
This product allows:
a)    monthly block hours to be purchased at a lower rate than our scheduled fees.
b)    two previous months of unused hours to be used in the third month
c)    priority response times as a contract customer.    
d)    preventative work to be done to maintain client productivity.

Quarterly Block Rates  Technician

This is for a set 90 day period that allows you to use the hours any way you wish. It is non cumulative and charged a minimum 30 minutes and incremented in 15 minute intervals with a maximum of 7 hours in one day. Extra time is charged at $150 per hour. Block purchases must be paid in full in advance. 

 5 Hours  $450.00  No Callout Fees  Min Savings  $105.00
 10 Hours  $800.00  No Callout Fees  Min Savings  $305.00
 20 Hours  $1,500.00  No Callout Fees  Min Savings  $750.00
 1 Day  $550.00  No Callout Fees  Min Savings  $105.00

Quarterly Block Rates  Engineer

This is for a set 90 day period that allows you to use the hours any way you wish. It is non cumulative and charged a minimum 1 hour and incremented in 30 minute intervals with a maximum of 6 hours in one day. Extra time is charged at $225 per hour. Block purchases must be paid in full in advance.

 5 Hours  $775.00  No Callout Fees  Min Savings  $185.00
 10 Hours  $1,350.00  No Callout Fees  Min Savings  $360.00
 20 Hours  $2,300.00  No Callout Fees  Min Savings  $1,050.00
 1 Day  $800.00  No Callout Fees  Min Savings  $155.00

Monthly Maintenance Rates  Technician (12 Months min contract)

This is a monthly programme that allows you to use the hours cumulative up to 3 months. Any excess over the allowed hours is charged at our standard rate of $100 per hour. There is a minimum 30 minute charge and incremented in 15 minute intervals with a maximum of 7 hours in one day. Extra time is charged at $150 per hour. Maintenance Programmes must be paid in full in advance.

 5 Hours  $450.00  No Callout Fees
 10 Hours  $800.00  No Callout Fees
 20 Hours  $1,500.00  No Callout Fees

Monthly Maintenance Rates  Engineer (12 Months min contract)

This is a monthly programme that allows you to use the hours cumulative up to 3 months. Any excess over the allowed hours is charged at our standard rate of $225 per hour. There is a minimum 1 hour charge and incremented in 15 minute intervals with a maximum of 7 hours in one day. Extra time is charged at $225 per hour. Maintenance Programmes must be paid in full in advance.

 5 Hours  $775.00  No Callout Fees
 10 Hours  $1,350.00  No Callout Fees
 20 Hours  $2,300.00  No Callout Fees

                            
All calculations for time are in 15 minute increments or part thereof.