CASUAL SERVICE RATES
TECHNICIAN (without maintenance contract)
Callout Fee $75.00
4 hour response time 50% increase on Labour & Callout charges.
8:30 AM to 5:00 PM The hourly rate is charged at $138.00 per hour excluding GST. There is a minimum 1 hour charge with time billed in 5 minute increments or part thereof. The daily rate is charged at $920.00 per day. A standard day is 7 hours.
5:00 PM to 8:30 AM OR EXTRA TIME $207.00 per hour.
Engineer MCSE
Callout Fee $150.00
4 hour response time 50% increase on Labour & Callout charges.
8:30 AM to 5:00 PM The hourly rate is charged at $192.00 per hour excluding GST. There is a minimum 1 hour charge with time billed in 5 minute increments or part thereof. The daily rate is charged at $1,280.00 per day. A standard day is 7 hours.
5:00 PM to 8:30 AM OR EXTRA TIME $288.00 per hour.
Consulting- Technology
$250.00 per hour, $600.00 per half day, $1,100.00 per day.
Consulting- ICT Management
$2,500.00 per day.
CONTRACT SERVICE RATES
Callout Fee $0 4 hour response time 50% increase in Labour & Callout charges.
Maintenance Contract
We also provide maintenance programmes that allow flexibility and reliability in the maintenance of your network. Instead of being reactive, this allows scheduled maintenance planning and review of both hardware and software.
This product allows:
a) monthly block hours to be purchased at a lower rate than our scheduled fees.
b) two previous months of unused hours to be used in the third month
c) priority response times as a contract customer.
d) preventative work to be done to maintain client productivity.
Quarterly Block Rates Technician
This is for a set 90 day period that allows you to use the hours any way you wish. It is non cumulative and charged a minimum 60 minutes and incremented in 15 minute intervals with a maximum of 7 hours in one day. Extra time is charged at $207.00 per hour. Block purchases must be paid in full in advance.
| 5 Hours | $657.00 | No Callout Fees | Min Savings | $108.00 |
| 10 Hours | $1,255.00 | No Callout Fees | Min Savings | $200.00 |
| 20 Hours | $2,300.00 | No Callout Fees | Min Savings | $535.00 |
| 1 Day | $903.00 | No Callout Fees | Min Savings | $138.00 |
Quarterly Block Rates Engineer
This is for a set 90 day period that allows you to use the hours any way you wish. It is non cumulative and charged a minimum 1 hour and incremented in 30 minute intervals with a maximum of 6 hours in one day. Extra time is charged at $288.00 per hour. Block purchases must be paid in full in advance.
| 5 Hours | $914.00 | No Callout Fees | Min Savings | $121.00 |
| 10 Hours | $1,745.00 | No Callout Fees | Min Savings | $250.00 |
| 20 Hours | $3,200.00 | No Callout Fees | Min Savings | $715.00 |
| 1 Day | $1,256.00 | No Callout Fees | Min Savings | $163.00 |
Monthly Maintenance Rates Technician (12 Months min contract)
This is a monthly programme that allows you to use the hours cumulative up to 3 months. Any excess over the allowed hours is charged at our standard rate of $138.00 per hour. There is a minimum 30 minute charge and incremented in 15 minute intervals with a maximum of 7 hours in one day. Extra time is charged at $207.00 per hour. Maintenance Programmes must be paid in full in advance.
| 5 Hours | $651.00 | No Callout Fees |
| 10 Hours | $1,232.00 | No Callout Fees |
| 20 Hours | $2,226.00 | No Callout Fees |
Monthly Maintenance Rates Engineer (12 Months min contract)
This is a monthly programme that allows you to use the hours cumulative up to 3 months. Any excess over the allowed hours is charged at our standard rate of $192.00 per hour. There is a minimum 1 hour charge and incremented in 15 minute intervals with a maximum of 7 hours in one day. Extra time is charged at $288.00 per hour. Maintenance Programmes must be paid in full in advance.
| 5 Hours | $906.00 | No Callout Fees |
| 10 Hours | $1,714.00 | No Callout Fees |
| 20 Hours | $3,094.00 | No Callout Fees |
All calculations for time are in 15 minute increments or part thereof.
